In the field of spa treatments, customer satisfaction tops everything else. Every bit of the spa experience should be aimed at relaxation and wellbeing, from facials that leave you feeling luxurious to massages that take all your stress away. But there is a small detail – often ignored – which greatly contributes towards this goal; spa chairs or stools as they are commonly known. This paper will discuss why it is important for these seats to have ergonomic features as well as how such features enhance client comfort while preventing strain or pain during treatment sessions.